Ramsey L, Sheard L, Lawton R, O Hara J. How do healthcare staff respond to patient experience feedback online? A typology of responses published on Care Opinion. Patient Experience Journal. 2019;6(2):42-50
O’Hara JK, Canfield C, Aase K. Patient and family perspectives in resilient healthcare studies: A question of morality or logic? Safety Science. 2019 2019/12/01/;120:99-106.
Albutt A, O’Hara J, Conner M, Lawton R. Involving patients in recognising clinical deterioration in hospital using the Patient Wellness Questionnaire: A mixed-methods study. Journal of Research in Nursing. 2019;0(0):1744987119867744
Hughes L, Sheard L, Pinkney L, Lawton RL. Excellence in elective hip and knee surgery: what does it look like? A positive deviance approach. J Health Serv Res Policy. 2019 Sep 7:1355819619867350
Sheard L, Marsh C. How to analyse longitudinal data from multiple sources in qualitative health research: the pen portrait analytic technique. BMC Medical Research Methodology. 2019 2019/08/02;19(1):169.
Ramsey L, Sheard L, Lawton R, O’Hara J. How do healthcare staff respond to patient experience feedback online? A typology of responses published on Care Opinion, Patient Experience Journal: 2019 Vol. 6 : Iss. 2 , Article 9. DOI: 10.35680/2372-0247.1363
Oikonomou E, Chatburn E, Higham H, Murray J, Lawton R, Vincent C. Developing a measure to assess the quality of care transitions for older people. BMC Health Serv Res. 2019 Jul 19;19(1):505. https://doi.org/10.1111/hex.12930
Murray J, Hardicre N, Birks Y, O’Hara J, Lawton R. How older people enact care involvement during transition from hospital to home: A systematic review and model. Health Expect. 2019 Oct;22(5):883-93.
Mills T, Lawton R, Sheard L. Improving Patient Experience in Hospital Settings: Assessing the Role of Toolkits and Action Research Through a Process Evaluation of a Complex Intervention. Qualitative health research. 2019 Jun 16:1049732319855960.
Lawton R, Johnson J, Janes G, Foy R, Simms-Ellis R. Supporting doctors who make mistakes. BMJ. 2019 May 17;365:l2161.