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Background

The National Institute for Health and Care Research (NIHR) Policy Research Units (PRUs) inform the government and relevant bodies when making policy decisions about health and social care. In 2024, NIHR awarded over £100 million to 20 new Policy Research Units (PRUs) across England.

One of these policy research units is the National Institute for Health and Care Research (NIHR) Policy Research Unit in Quality, Safety and Outcomes for Health and Social Care (NIHR QSO PRU). NIHR QSO PRU will be framed by four interrelated themes including:

The Yorkshire Quality and Safety Research group (YQSR) has been appointed to deliver the patient safety arm of NIHR QSO PRU in collaboration with the universities of Oxford, LeedsBradford, and the Picker Institute.

Led by Professor Rebecca Lawton, there are a team of patient safety experts and academics steering the work including; Professor Beth Fylan, Professor Charles Vincent, Associate Professor Jonathan Benn and Dr Ruth Baxter. The delivery team includes Sally Prus (Policy Research Programme Manager), Dr Lavanya Thana (Senior Policy Research Fellow), Sinenhlanhla Zondo (Research Fellow) and is supported by five Research nurses/allied health professionals.

The first two projects that the policy research unit will deliver are outlined below:

1. The Formative Evaluation of Martha’s Rule (June 2024 – November 2025)

Led by Professor Rebecca Lawton and Professor Beth Fylan

Martha’s Rule is a new patient safety initiative being piloted by NHS England. Martha’s Rule gives all NHS inpatients, their carers and NHS ward staff the right to an independent clinical review of a patient’s condition whenever they feel that themselves or a loved one/patient is deteriorating, but they don’t feel that their concerns are being taken seriously by the immediate ward staff looking after them. It also requires ward staff to obtain information relating to a patient’s condition directly from patients and their families at least daily.

In June 2024, the implementation of Martha’s rule commenced in 143 NHS Trusts where 24/7 critical care outreach was in place. In the first instance, this will cover all inpatients in acute hospital trusts with the exception of maternity, neonatal and emergency department services. The first rollout of Martha’s Rule will also not include mental health or community services.

There is a strong moral imperative for Martha’s Rule and its potential to make significant improvements in patient care and outcomes. However, the evidence base for this initiative is limited and its implementation is likely to be challenging. Rapid implementation of such an initiative before it has been adequately tested could lead to unintended consequences such as diverting critical care resources and potentially increasing inequalities (Rae et al., 2018). Therefore, there are unanswered questions about the potential and actual impact of the implementation of Martha’s Rule for services, healthcare staff and patients/families.

Our formative evaluation will be evaluating the implementation phase of Martha’s Rule, understanding how the sites have operationalised Martha’s Rule and the factors that have helped or hindered how successful that process of implementation was. The research aims to address a number of research questions about the potential impact of the first phase of implementation/rollout of Martha’s Rule for services, healthcare staff and patients/families as well as factors that contribute to successful implementation.

We aim to use the outcomes of this evaluation to produce a set of recommendations to inform;

  • Future policy in this space
  • National guidance for other trusts planning to implement Martha’s rule
  • A full-scale summative evaluation of the implementation of Martha’s Rule which will be focussed on effectiveness.

For further information on this evaluation please see our FAQs.

If you have any further questions, please email marthasrule.study@bthft.nhs.uk.

2. Too much data, too little action: How can health and care organisations use safety intelligence more intelligently?

Led by Associate Professor Jonathan Benn and Professor Charles Vincent

A key aspect of the NHS strategy for safety intelligence is to develop systems and processes that can bring together multiple sources of information to support patient safety improvement.  Currently, there are many fragmented measures and data collection initiatives for patient safety.

The aim of this research is to develop guidance and frameworks for future patient safety intelligence at the organisational and integrated care system levels, including recommendations for collection, analysis and use of intelligence to improve safety. As part of this, we aim to develop new solutions for a more integrated and holistic view of patient safety in a healthcare organisation, to support decision-makers to maintain safety.

In this project we will describe current models of safety intelligence through review of varied sources of information, including speaking to key informants in health care trusts and in integrated care boards. Initially, this includes understanding more about:

  • Which information sources are available.
  • Which sources of information are used by senior teams and how.
  • How investment decisions are made regarding safety intelligence and are there opportunities to rationalise existing measures.
  • How signals from safety intelligence are enacted for safety improvement.

Through consultation with key stakeholders and representatives of the users of safety intelligence, we will also capture the requirements for future safety intelligence solutions.

We will use this information to formulate enhanced and new models for safety intelligence in healthcare and work closely with a pilot site in order to seek feedback and refine a such a model to support this concept.

The outputs will include producing guidance and information to share with the Department of Health and Social Care, NHS Policy Makers, Strategic stakeholders and patients and the public.

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