Olivia graduated with a BSc (Hons) in Biomedical Science from De Montfort University, followed by an MRC awarded scholarship for an MRes in Inflammation: Cellular and Vascular Aspects. During both degrees Olivia became particularly interested in research communication with patient, public and healthcare staff and equity in health research, which lead to a five-year career as a Patient and Public Involvement and Engagement (PPIE) Specialist within NHS research.
She is currently conducting a PhD research project at the University of Leeds, funded by NIHR Yorkshire and Humber Patient Safety Translational Research Centre within the Workplace Engagement and Wellbeing theme.
Olivia works one day a week as a PPIE Research Fellow within the Partners at Care Transitions research programme to maintain her involvement expertise and sustain relationships.
Despite an increasingly diverse NHS workforce, workplace mistreatment reported in the NHS Staff Surveys remains persistent for racial and ethnic minority healthcare staff. In addition, both experience of, and observation of incivility in healthcare has been reported to have an effect on the wellbeing of the individual, wider team performance and ultimately staff experience has been shown to be associated with patient care.
Olivia aims to explore how racial and ethnic minority healthcare workers conceptualise, perceive, experience and attribute rude and disrespectful behaviour at work (often described as incivility) from both colleagues and patients, the contextual factors, triggers and potential consequences/ implications for patient care. The project aims to inform potential avenues for an intervention to improve the experience of racial and ethnic minority healthcare staff in the NHS.
Incivility, negative workplace behaviours, equity, healthcare staff wellbeing, patient care
Hague, C., Foran, B., Hall, E., Guild, S., Joseph, O., Moule, R., Nutting, C., Parsons, S., Prestwich, R., Slevin, N. and West, C., (2018). Patient Involvement in the Design of a Phase III Trial Comparing Intensity-modulated Proton Therapy and Intensity-modulated Radiotherapy for Oropharyngeal Cancer. Clinical Oncology. https://doi.org/10.1016/j.clon.2018.01.018
Holmes, L., Cresswell, K., Williams, S., Parsons, S., Keane, A., Wilson, C., Islam, S., Joseph, O., Miah, J., Robinson, E., & Starling, B. (2019). Innovating public engagement and patient involvement through strategic collaboration and practice. Research Involvement and Engagement, 5(1), 30. https://doi.org/10.1186/s40900-019-0160-4
Nicholas, O. J., Joseph, O., Keane, A., Cleary, K., Campbell, S. H., Gwynne, S. H., Crosby, T., Radhakrishna, G., & Hawkins, M. A. (2020). Patient and Public Involvement Refines the Design of ProtOeus: A Proposed Phase II Trial of Proton Beam Therapy in Oesophageal Cancer. The Patient – Patient-Centered Outcomes Research. https://doi.org/10.1007/s40271-020-00487-8