Jonathan Benn is Associate Professor in Healthcare Quality and Safety at the School of Psychology, University of Leeds. Jonathan is also theme lead for re-thinking safety intelligence for improvement within the NIHR Yorkshire and Humber Patient Safety Research Collaboration.
Jonathan has worked in health services research since 2005, applying knowledge and theory from the social sciences to address practical issues in health care delivery and the design of clinical work systems. He completed his undergraduate study in Psychology, followed by a PhD in Human Factors in Systems Engineering. Prior to taking up his post at Leeds in 2018, he was Lecturer in Quality Improvement in Healthcare in the Department of Surgery and Cancer at Imperial College London. Jonathan has received funding as Principal Investigator from NIHR HS&DR; NIHR CLAHRC and The Health Foundation. He has extensive experience as an educator in improvement and implementation science topics and is an academic advisor to the AHSN Improvement Academy at the Bradford Institute for Health Research.
Jonathan is particularly interested in applications of organisational psychology and human factors in a health service context, with an emphasis on patient safety. Specific interests include:
- Evaluation of digital innovations for patient safety from a sociotechnical perspective
- The effects of audit and feedback interventions on organisational and professional behaviour
- Work-related wellbeing in ambulance service staff
- Secondary use of data to drive quality improvement
- Factors governing implementation of evidence-based practice to reduce potentially harmful variations in care
- Application of quality improvement methods in healthcare (particularly Statistical Process Control)
- System resilience and high reliability organisations