Gemma graduated from the University of Leeds with a BSc in Psychology in 2009, and an MSc in Psychological Approaches to Health in 2010. In 2014 Gemma was awarded a PhD from the University of Leeds. Her doctoral research was funded by Bradford Institute for Health Research and the School of Psychology, University of Leeds, and focused on the relationships between the hospital nursing work environment, job characteristics, individual characteristics and patient safety.
In July 2014 Gemma was appointed as Research Fellow with the Yorkshire Quality and Safety Research (YQSR) Group to work on a project funded by The Health Foundation. This project evaluated the implementation of a patient measure of safety in partnership with hospital volunteers. In November 2017 Gemma was appointed as Senior Research Fellow on the Patient Involvement in Patient Safety theme within the NIHR Yorkshire and Humber Patient Safety Translational Research Centre (YH PSTRC).
In May 2022 Gemma was appointed Research Programme Manager on The Response Study at the University of Leeds, School of Healthcare. This 39-month project is funded by the National Institute for Health and Care Research (NIHR) to evaluate the Patient Safety Incident Response Framework (PSIRF) across the NHS in England. The Response Study is affiliated with the YH PSTRC and the YQSR Group. Gemma continues to contribute to the YH PSTRC Patient Involvement in Patient Safety theme and the YQSR Group.
Gemma currently supervises two PhD students.
Gemma is a member of the NIHR Research for Patient Benefit (RfPB), Yorkshire and North East Regional Advisory Committee and an Associate Editor for BMC Health Services Research.
Gemma’s broad research interests include patient safety and health services improvement, and the application of health psychology theory and principles to health services research. More specifically, Gemma has a keen interest in patient involvement in patient safety and implementation science.
Developing a service user centred co-designed patient safety intervention for acute mental health wards: A mixed methods process evaluation (2020-2022). £811,751. NIHR HS&DR. Co-applicant.
Patient and family involvement in serious incident investigations: Developing and testing national and local guiding processes (2019-2022). £894,638. NIHR HS&DR. Co-applicant.
Maternity care quality and safety for women with learning disabilities: A scoping review. (2022-2023). £4984. The Baily Thomas Charitable Fund. Principal Investigator.
Louch G, Albutt A, Smyth K, O’Hara JK. What do primary care staff think about patients accessing electronic health records? A focus group study. BMC Health Services Research. 2022 Dec;22(1):1-1.
Ramsey, L., Albutt, A., Perfetto, K. et al. Systemic safety inequities for people with learning disabilities: a qualitative integrative analysis of the experiences of English health and social care for people with learning disabilities, their families and carers. Int J Equity Health 21, 13 2022. https://doi.org/10.1186/s12939-021-01612-1
Albutt A, Berzins K, Louch G, Baker J. Health professionals’ perspectives of safety issues in mental health services: A qualitative study. International Journal of Mental Health Nursing. 2021 Jun;30(3):798-810.
Louch G, Albutt A, Harlow-Trigg J, Moore S, Smyth K, Ramsey L, O’Hara JK. Exploring patient safety outcomes for people with learning disabilities in acute hospital settings: a scoping review. BMJ open. 2021 May 1;11(5):e047102.
Dunning A, Louch G, Grange A, Spilsbury K, Johnson J. Exploring nurses’ experiences of value congruence and the perceived relationship with wellbeing and patient care and safety: a qualitative study. Journal of Research in Nursing. 2020 Oct 16:1744987120976172.
Berzins, K., Baker, J., Louch, G., & Albutt A. (2020). A qualitative exploration of mental health service user and carer perspectives on safety issues in UK mental health services. Health Expectations. Advance Online Publication. doi.org/10.1111/hex.13025
Johnson J, Cameron* L, Mitchinson L, Parmar M, Opio-te G, Louch G, et al. An investigation into the relationships between bullying, discrimination, burnout and patient safety in nurses and midwives: is burnout a mediator? Journal of Research in Nursing. 2019;24(8):604-19
Louch G, Reynolds C, Moore S, Marsh C, Heyhoe J, Albutt A, et al. Validation of revised patient measures of safety: PMOS-30 and PMOS-10. BMJ open. 2019;9(11):e031355
Louch, G., Mohammed, M. A., Hughes, L., & O’Hara, J. (2018). “Change is what can actually make the tough times better”: A patient‐centred patient safety intervention delivered in collaboration with hospital volunteers. Health Expectations. Advance Online Publication. doi.org/10.1111/hex.12835
Berzins, K., Louch, G., Brown, M., O’Hara, J. K., & Baker, J. (2018). Service user and carer involvement in mental health care safety: raising concerns and improving the safety of services. BMC Health Services Research, 18(1), 644.
Louch, G., O’Hara, J., & Mohammed, M. A. (2017). A qualitative formative evaluation of a patient‐centred patient safety intervention delivered in collaboration with hospital volunteers. Health Expectations, 20(5), 1143-1153.
Louch, G., O’Hara, J., Gardner, P., & O’Connor, D. B. (2017). A Daily Diary Approach to the Examination of Chronic Stress, Daily Hassles and Safety Perceptions in Hospital Nursing. International Journal of Behavioral Medicine, 24(6), 946-956.
Johnson, J., Louch, G., Dunning, A., Johnson, O., Grange, A., Reynolds, C., … & O’Hara, J. (2017). Burnout mediates the association between depression and patient safety perceptions: a cross‐sectional study in hospital nurses. Journal of Advanced Nursing, 73(7), 1667-1680.
Louch, G., O’Hara, J., Gardner, P., & O’Conner, D.B. (2016). The daily relationships between staffing, safety perceptions and personality in hospital nursing: a longitudinal on-line diary study. International Journal of Nursing Studies, 59, 27-37.
Lawton, R., Heyhoe, J., Louch, G., Ingleson, E., Glidewell, L., Willis, T. A., R, Mc Eachan., & Foy, R. (2016). Using the Theoretical Domains Framework (TDF) to understand adherence to multiple evidence-based indicators in primary care: a qualitative study. Implementation Science, 11(1), 113.
Louch, G., Dalkin, S., Bodansky, J., & Conner, M. (2013). An exploratory randomised controlled trial using short messaging service to facilitate insulin administration in young adults with type 1 diabetes. Psychology, Health & Medicine, 18(2), 166-174.
Taylor, N.J., Sahota, P., Sargent, J., Barber, S., Loach, J., Louch G., & Wright, J. (2013). Using intervention mapping to develop a culturally appropriate intervention to prevent childhood obesity: the HAPPY (Healthy and Active Parenting Programme for Early Years) study. International Journal of Behavioral Nutrition and Physical Activity, 10(1):142.