Ramsey L, Sheard L, Lawton R, O’Hara J. How do healthcare staff respond to patient experience feedback online? A typology of responses published on Care Opinion, Patient Experience Journal: 2019 Vol. 6 : Iss. 2 , Article 9. DOI: 10.35680/2372-0247.1363
From 2013 to present
Oikonomou E, Chatburn E, Higham H, Murray J, Lawton R, Vincent C. Developing a measure to assess the quality of care transitions for older people. BMC Health Serv Res. 2019 Jul 19;19(1):505. https://doi.org/10.1111/hex.12930
Murray J, Hardicre N, Birks Y, O’Hara J, Lawton R. How older people enact care involvement during transition from hospital to home: A systematic review and model. Health Expect. 2019 Oct;22(5):883-93.
Mills T, Lawton R, Sheard L. Improving Patient Experience in Hospital Settings: Assessing the Role of Toolkits and Action Research Through a Process Evaluation of a Complex Intervention. Qualitative health research. 2019 Jun 16:1049732319855960.
Lawton R, Robinson O, Harrison R, Mason S, Conner M, Wilson B. Are more experienced clinicians better able to tolerate uncertainty and manage risks? A vignette study of doctors in three NHS emergency departments in England. BMJ Quality & Safety. 2019:bmjqs-2018-008390
Marsh C, Peacock R, Sheard L, Hughes L, Lawton R. Patient experience feedback in UK hospitals: What types are available and what are their potential roles in quality improvement (QI)? Health Expect. 2019 Apr 23. https://doi.org/10.1111/hex.12885
Hall LH, Johnson J, Watt I, O’Connor DB. Association of GP wellbeing and burnout with patient safety in UK primary care: a cross-sectional survey. Br J Gen Pract 23 April 2019; bjgp19X702713. DOI: https://doi.org/10.3399/bjgp19X702713