Natasha joined the Quality and Safety Research team as a Senior Research Fellow in January 2017 to work on the NIHR-funded programme of work ‘Partners At Care Transitions (PACT): Improving Patient Experience and Safety at Transitions of Care’. Natasha is responsible for delivering the first of six work packages within the programme; a qualitative study exploring the experiences of elderly patients and their carers as they transition from hospital to home. Natasha is also contributing to a synthesis of qualitative literature exploring patient experience of the transition period.
Natasha is a sociologist who is keen to apply her sociological knowledge to the field of applied health research. She studied at the School of Sociology and Social Policy at the University of Leeds between 2006 and 2016, gaining her BA in Sociology, MA in Social Research, and PhD in Sociology. Her independent research includes an examination of the ways in which pregnant women use internet parenting forums to (re)conceptualise their understandings of ‘risk’ in relation to antenatal screening for Down’s syndrome. Natasha’s PhD empirically explored how people ‘do’ love – how they demonstrate love to one another and how they ‘recognise’ love in the behaviours of other. This empirical work was then used to interrogate the sociological literature on love, especially regarding the claims about the relationship between ‘love’, and concepts such as morality and social solidarity. Natasha also taught a core social theory module at the University of Leeds between 2010 and 2015.
Natasha’s interest in health research came about through her voluntary work with Leeds Teaching Hospitals Trust’s maternity and obstetric services. Since 2013 Natasha has been involved with providing feedback and guidance on service development and improvement via organisations such as Leeds Maternity Services Liaison Committee, CCGs across Leeds, and the Trust’s clinical governance groups. She is currently part of a group working towards the personalisation of maternity care in Leeds that forms part of the Maternity Strategy for Leeds 2015-2020.
Prior to joining the Quality and Safety Team, Natasha worked at the Academic Unit of Elderly Care and Rehabilitation on a programme of work that sought to develop and feasibility test a complex intervention to improve longer-term outcomes for stroke survivors and their carers (LoTS2Care). Natasha conducted qualitative research with stroke survivors, their carers, and staff responsible for delivering the intervention. She was also responsible for: developing and delivering a training course for individuals who would be delivering the intervention within a feasibility trial; designing a process evaluation that would run alongside the trial; and implementing the intervention in sites across England and Wales.
Research interests include:
- Exploring and improving patient experience of healthcare, especially within maternity and obstetric services;
- Understanding the contexts within which healthcare is delivered and the ways individuals navigate these contexts;
- Understanding and evaluating the implementation of complex interventions.