Gillian is a Registered General Nurse (Newcastle, 1984) and was awarded the Diploma in Nursing (London University) in 1988, BSc(Hons) in Professional Studies in Healthcare in 1991, PgCert in Learning and Teaching in Higher Education in 2004 and MA Advancing Practice in 2005 from Teesside University. In 2016 she completed her PhD at the University of Wolverhampton for a study exploring the recovery experiences of under 60s with fragility hip fracture. Gillian is a Myers-Briggs Personality Type Indicator (MBTI) II licenced practitioner and has practiced as an accredited NHS/Healthcare Leadership model 360O feedback facilitator since 2004.
Her clinical career included acute medical, renal, palliative care and General Practice and community health promotion nursing. She managed the Teesside Smoking Session Service before completing a secondment as Lecturer/Practitioner at Teesside University where she subsequently worked as Senior Lecturer in Leadership and Service Improvement in health and social care. Gillian was promoted to Principal Lecturer/University Teaching Fellow in 2009 in recognition of leadership and (inter)national impact in quality improvement education. She spent four years as a Learning and Teaching Consultant and has provided quality improvement and Higher Education consultancy for the NHS Institute for Innovation and Improvement, private, social enterprise and HE/NHS organisations. She has instigated and led a number of research and service evaluation projects and was a member of the National Reference Group for Service Improvement. She has developed applied quality, safety and governance leadership programmes, including a CIEHF recognised PgCert Advancing Human Factors in Health and Social Care. Gillian is a Senior Fellow of the Higher Education Academy, past fellow of the Centre for Excellence in Teaching and Learning in the Health Professions (CETL4HealthNE) and member of the NHS England/Health Foundation Q Founding Cohort. She has strategic change experience as a member of Primary Care Trust, University and Academic Health Sciences Network/Patient Safety Collaborative/Q/Health Education England North East executive steering groups.
Workforce engagement and wellbeing for patient safety, Silences research, quality improvement, experience based co-design, Human Factors, action learning and action research, leading change and learning from excellence.
Gillian has attracted research and innovation funding from NHS and Higher Education (HE) organisations, The Higher Education Academy and Joint Information Systems Committee for HE.
Lawton R, Johnson J, Janes G, Foy R, Simms-Ellis R. Supporting doctors who make mistakes. BMJ. 2019 May 17;365:l2161.
Janes G, Serrant L, Sque M (2018) Silent slips, trips and broken hips in the under 60s: A review of the literature. International Journal of Orthopaedic and Trauma Nursing. Published online DOI: https://doi.org/10.1016/j.ijotn.2018.02.006
Janes G, Serrant L, Sque M Fragility fracture in the under 60s: a qualitative study of recovery experiences and the implications for nursing. Journal of Trauma and Orthopaedic Nursing Accepted 5th Sept 2018
Janes G, Serrant L, Sque M (2018) Screaming Silences: lessons from the application of a new research framework. Nurse Researcher. doi: 10.7748/nr.2018.e1587
Carling J, Janes G, Murray D (2017) Improving the accuracy of drug prescriptions. The Ergonomist Jan-Feb (25-26)
Kay J, Janes G, McDonald R (2017) A gap analysis of Human Factors activity within South Tees NHS Foundation Trust. Consultancy Report
Janes G, Nutt D, Taylor P (Eds) (2016) Student behaviour in Higher Education: managing the behaviour of individuals or co-creation of positive learning cultures through partnership and engagement? SEDA Special 38 London SEDA
Janes G and Taylor P (2016) Promoting a mutually respectful university community: an action research based approach In: Janes G, Nutt D, Taylor P (Eds) Student behaviour in Higher Education: managing the behaviour of individuals or co-creation of positive learning cultures through partnership and engagement? SEDA Special 38 London SEDA
Janes G and Kamal Mohammed L (2013) Learning transferable lessons in partnering with students: A process and impact evaluation of a student conference –My Contribution to Practice Project Report Middlesbrough Teesside University
Hill V, Mulrine S, Frampton R, Janes G (2011) An evaluation of the development and pilot implementation of the ‘Promoting a Mutually Respectful University Community’ Guidance Project Report Middlesbrough Teesside University
Johnson N, Penny J, Robinson D, Cooke MW, Fowler-Davis S, Janes G and Lister S (2010) Introducing Service Improvement to the initial training of clinical staff Quality and Safety in Health Care April 8th doi: 10.1136/qshc.2007.024984 www.qshc.bmj.com
Wilcock P, Janes G and Chambers A (2009) Healthcare Improvement and Continuing Interprofessional Education: Continuing Interprofessional Development to improve patient outcomes Journal of Continuing Education in Health Professions, 29(2):84-90 (invited)