Caroline Reynolds

Research Practitioner

Tel: 01274 383940
Twitter: @CarolineReyno15

Caroline is a qualified Operating Department Practitioner (ODP) and has been working at the Bradford Institute for Health Research, Bradford Teaching Hospitals Foundation Trust within the Yorkshire Quality and Safety Research Group since 2011. She is one of the Bradford Teaching Hospitals NHS Foundation Trust’s Dementia Champions and is actively involved in increasing the awareness of dementia within the Trust.

MSc Health Research – University of Leeds
Certificate of Higher Education in Operating Department Practice – University of Huddersfield
NVQ Level 3 in Operating Department Practice – University of Huddersfield
BSc (Hons) Biomedical Sciences – University of Bradford

Research interests
Diagnostic error in primary care and how patients/ carers may be involved in helping to reduce this

Gaining patient feedback through a variety of methods to improve patient safety and experience

Patient involvement in patient safety in a wide range of health care settings

Recent Publications

O’Hara JK, Reynolds C, Moore S, et al. What can patients tell us about the quality and safety of hospital care? Findings from a UK multicentre survey study. BMJ quality & safety 2018 doi: 10.1136/bmjqs-2017-006974 [published Online First: 2018/03/17]

Armitage G, Moore S, Reynolds C, et al. Patient-reported safety incidents as a new source of patient safety data: an exploratory comparative study in an acute hospital in England. J Health Serv Res Policy 2018;23(1):36-43. doi: 10.1177/1355819617727563 [published Online First: 2017/12/14]

Heyhoe J, Reynolds C, Dunning A. et al. Patient involvement in diagnosing cancer in primary care – a systematic review of current interventions British Journal of General Practice. 2018; 68 (668): e211-e224. DOI:

Lawton R, O’Hara JK, Sheard L, Armitage G, Cocks K, Buckley K, Corbacho B, Reynolds C et al. Can patient involvement improve patient safety? A cluster randomised control trial of the Patient Reporting and Action for a Safe Environment (PRASE) intervention. BMJ Quality & Safety. Published Online First: 03 February 2017. doi: 10.1136/bmjqs-2016-005570

Giles SJ, Reynolds C, Heyhoe J, Armitage G. Developing a patient-led electronic feedback system for quality and safety within Renal PatientView. Journal of Renal Care. 2016. DOI: 10.1111/jorc.12186

O’Hara JK, Lawton R, Armitage G, Sheard L, Marsh C, Cocks K, McEachan R, Reynolds C, Watt I, Wright J. The patient reporting and action for a safe environment (PRASE) intervention: a feasibility study. BMC Health Services Research. 2016. DOI:10.1186/s12913-016-1919-z

O’Hara JK, Armitage G, Reynolds C, Coulson C, Thorp L, Din I, et al. How might health services capture patient-reported safety concerns in a hospital setting? An exploratory pilot study of three mechanisms. BMJ Quality & Safety. 2016 Feb 4. PubMed PMID: 26847140. Epub 2016/02/06. Eng.

Lawton RL, O’Hara JK, Sheard L, Reynolds, C. et al. Can staff and patient perspectives on hospital safety predict harm-free care? An analysis of staff and patient survey data and routinely collected outcomes. BMJ Quality & Safety. 2015. DOI:10.1136/bmjqs-2014-003691.